Young Family Dental SMS Messaging Terms & Conditions
SMS Messaging Terms & Compliance
1. Program Description
Young Family Dental offers an SMS messaging program for patients and prospective patients who choose to receive text messages from us. Messages may include appointment confirmations, appointment reminders, scheduling updates, rescheduling notices, patient communication, post-visit follow-ups, review requests, service-related updates, and limited customer support communications.
By providing your mobile phone number and opting in to receive text messages from Young Family Dental, you consent to receive recurring SMS messages from Young Family Dental at the phone number provided. Consent to receive text messages is not a condition of receiving dental care or purchasing any service.
Opt-in may be collected through website forms, appointment request forms, scheduling forms, patient intake forms, or other consent-based methods where you provide your mobile number and agree to receive SMS communications.
2. Message Frequency
Message frequency may vary based on your appointment schedule, communication preferences, and interactions with Young Family Dental. You may receive more messages around the time of an appointment, when scheduling or rescheduling care, or after a visit.
3. Message Content
Messages may include appointment reminders, appointment confirmations, scheduling updates, patient service communications, post-visit follow-ups, review requests, and service-related updates.
SMS messages are intended for general communication and convenience. Please do not use SMS to communicate urgent medical or dental issues, sensitive health information, or emergency needs. If you are experiencing a dental emergency, call Young Family Dental directly. If you are experiencing a medical emergency, call 911.
4. Cancellation Instructions
You can cancel the SMS service at any time. To stop receiving text messages, reply STOP to any text message you receive from Young Family Dental.
After you send STOP, we may send a final confirmation message to let you know that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.
To rejoin the SMS program, you may opt in again through the same method you used originally, such as a website form, appointment request form, scheduling form, or other consent-based process.
5. Help and Support
If you need assistance with the SMS messaging program, reply HELP to any message you receive from Young Family Dental.
You may also contact Young Family Dental directly:
Young Family Dental
Phone: (801) 613-1816
Email: info@youngfamilydental.com
6. Message and Data Rates
Message and data rates may apply to messages sent to you from Young Family Dental and to messages you send to Young Family Dental. Charges are determined by your mobile phone carrier and your wireless plan. For questions about your text or data plan, please contact your wireless provider.
7. Carrier Liability
Wireless carriers are not liable for delayed, failed, or undelivered messages.
8. Supported Carriers
Young Family Dental’s SMS program is intended to work with major U.S. wireless carriers and many regional carriers. Message delivery is subject to carrier availability and network conditions.
9. Eligibility
You must be 18 years of age or older to participate in the SMS messaging program. If the communication concerns a minor patient, the parent or legal guardian providing consent is responsible for receiving and managing SMS communications.
10. Privacy
Young Family Dental respects your privacy. Information collected through our website and communications may include your name, email address, mailing address, phone number, and other information you provide through forms or interactions with us.
For more information about how Young Family Dental collects, uses, and protects personal information, please review Young Family Dental’s Privacy Policy on our website.
11. Compliance
Young Family Dental intends to comply with applicable laws and industry guidelines related to SMS communications, including the Telephone Consumer Protection Act, CTIA messaging guidelines, and applicable privacy requirements.
General Terms of Service
1. Acceptance of Terms
This website is owned and operated by Young Family Dental. By accessing or using this website, submitting information through our forms, requesting an appointment, or communicating with us through the website, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms that may apply to specific services or features.
If you do not agree with these Terms of Service, please do not use the website.
2. Changes to These Terms
Young Family Dental may update or modify these Terms of Service from time to time. Any updated version will be posted on our website. Your continued use of the website after changes are posted means you accept the revised Terms of Service.
3. Website Use
The website is provided for general informational purposes and to help patients and prospective patients learn about Young Family Dental, request appointments, contact our offices, and access information about dental services.
You agree to use the website only for lawful purposes and in a manner that does not interfere with the website’s operation, security, or availability.
4. No Medical or Dental Advice Through Website Content
The information on this website is provided for general educational and informational purposes only. Website content is not intended to replace professional dental advice, diagnosis, or treatment.
You should consult a licensed dental professional regarding your specific dental needs. Submitting a form, sending a message, or using the website does not create a provider-patient relationship unless and until you are accepted as a patient by Young Family Dental.
5. Appointments and Communications
The website may allow you to request an appointment or contact Young Family Dental. Submitting a request does not guarantee appointment availability. A member of our team may contact you to confirm scheduling details, request additional information, or provide available options.
Please do not submit urgent dental issues, medical emergencies, or highly sensitive health information through website forms or text messages. For urgent dental concerns, call Young Family Dental directly. For medical emergencies, call 911.
6. Intellectual Property Rights
The website and its contents, including text, graphics, images, logos, design elements, and other materials, are owned by Young Family Dental or its licensors and are protected by applicable copyright, trademark, and other intellectual property laws.
You may view, download, or print individual pages from the website for your personal, non-commercial use, provided that you do not remove any copyright, trademark, or proprietary notices.
You may not copy, reproduce, modify, republish, upload, post, transmit, sell, distribute, or create derivative works from website content without prior written permission from Young Family Dental.
7. User Submissions
If you submit information, messages, reviews, photos, testimonials, or other content to Young Family Dental through the website, social media, review platforms, or other digital channels, you represent that you have the right to submit that content.
By submitting content, you grant Young Family Dental a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and distribute that content for legitimate business purposes, subject to applicable privacy laws and any restrictions required by law.
Young Family Dental will not intentionally disclose protected health information in marketing materials without appropriate authorization where required.
8. Third-Party Links
The website may contain links to third-party websites, tools, or services. These links are provided for convenience only. Young Family Dental does not control and is not responsible for third-party websites, their content, their privacy practices, or their terms of use.
Your use of third-party websites is at your own risk and is governed by the terms and policies of those third parties.
9. Online Payments and Third-Party Services
Certain website features may allow you to access online payment tools, financing options, scheduling platforms, or other third-party services. Young Family Dental is not responsible for the operation, security, accuracy, or availability of third-party systems.
Any payment, financing, or service transaction involving a third-party provider may be subject to that provider’s own terms, conditions, and privacy practices.
10. Privacy
Your use of the website is also governed by Young Family Dental’s Privacy Policy. Please review the Privacy Policy to understand how information may be collected, used, and protected.
11. Disclaimer of Warranties
The website and its content are provided on an “as is” and “as available” basis. Young Family Dental makes no warranties or representations that the website will be uninterrupted, error-free, secure, or free from harmful components.
To the fullest extent permitted by law, Young Family Dental disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
12. Limitation of Liability
To the fullest extent permitted by law, Young Family Dental and its owners, providers, employees, contractors, affiliates, and agents shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or other damages arising out of or relating to your use of the website, inability to use the website, reliance on website content, or interaction with third-party services linked from the website.
13. Indemnification
You agree to indemnify and hold harmless Young Family Dental and its owners, providers, employees, contractors, affiliates, and agents from and against any claims, damages, liabilities, losses, costs, and expenses arising out of or related to your use of the website, your violation of these Terms of Service, or your violation of any rights of another person or entity.
14. Termination of Website Access
Young Family Dental reserves the right to suspend or terminate access to the website or any website feature at any time, without notice, if we believe a user has violated these Terms of Service, engaged in unlawful conduct, or interfered with the operation or security of the website.
15. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Utah, without regard to conflict of law principles.
Any dispute arising out of or relating to these Terms of Service, the website, or your use of the website shall be handled in the appropriate state or federal courts located in Utah, unless otherwise required by applicable law.
16. Contact Information
For questions about these Terms of Service, SMS Messaging Terms, or Young Family Dental’s privacy practices, please contact:
Young Family Dental
Phone: (801) 613-1816
Email: info@youngfamilydental.com
By using Young Family Dental’s website, submitting information through our forms, or opting in to receive SMS messages, you acknowledge and agree to these Terms of Service and SMS Messaging Terms.
